Challenges

The current performance system did not assess on a ‘like for like’ (LFL) basis.

The client required a trusted and engaging system, allowing individual operators to understand their strengths and identify areas for improvement and in addition, a means to accurately identify high performing operators ensuring optimised machine time.

The client has also identified their average truck load weights were significantly less than their 306t target and required improvement in this area and an overall productivity uplift.

Findings and Solution

eXcellerate’s iXcede software was able to highlight critical insights into the operation;

• ·Operators regarded as high performing, when assessed on a like for like LFL basis,

• Some operators who had been classed as low performing, when assessed on a LFL basis, were actually high performers.
• The ability to readily and accurately identify high performing operators leading to strategic allocation of resources.

Impact

• Overall, operators were provided with unbiased, accurate, targeted performance feedback improvement their digging capability.
• The client was able to recognise an increase in truck weights of 7% over an 8-month period.
• Further, average truck weights consistently surpassed the initial target of 306t, with a decrease in bucket cycle time of 8% and an increase in overall production of 8% also identified.